Hours of Operation: Monday through Friday, 9am to 6pm EST.

Toll-free customer service: 1-877-241-8498

E-mail: customerservice@usesmartertools.com

Mailing address:

Smarter Tools, Inc.
12195 Harley Club Drive
Ashland, VA 23005

Smarter Tools, Inc. is an industry leader in OEM warranty administration for power generators, power washers, air compressors, lawn mowers, air tools, welders, ATV’s and scooter manufacturers globally. With over 34 years of industry experience, Smarter Tools, Inc. handles the entire warranty repair process, which includes taking the customer call, diagnosing and scheduling repairs with our qualified service center network, ordering and shipping replacement parts, and giving hands on technical assistance. Smarter Tools, Inc. is an American owned company headquartered in Ashland, VA and is considered a full service company. Smarter Tools, Inc. has trained OPE technicians on staff who can help consumers diagnose and solve many issues without having to take that product to a service center. This lowers the returned goods ratio and saves many customer sales. Smarter Tools, Inc. also stocks the repair parts necessary for ALL products covered. This means faster turnaround for consumers and service centers alike. The quicker you get that customer repaired, the more likely you are to have a happy customer.

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